Who Are We

Pro bono enterprise to empower women & communities. Provides an online and retail platform for unique Artisans Malaysia handcrafts & gifts for local and overseas enthusiasts. End 2026, we delivered more than RM3.5million income to 50+ women & communities. We provided mentorship & coaching for more than 100 micro business owners and students.

Tagline

Every gift has a Malaysian Story

Brand Statement

At The Artisans Haven, every gift has a Malaysian story. We curate meaningful artisan-made treasures that celebrate Malaysia’s rich culture, creativity, and traditions. Each gift connects people through authentic craftsmanship with a story of heritage, community, and national pride.

Vision Statement

To inspire a future where our gifts celebrate Malaysian culture, empowers artisan livelihoods, strengthens communities, and creates lasting positive impact through meaningful connections, education, and storytelling.

“BRING MALAYSIA HOME”

Mission Statement

At Artisans Haven, we promote authentic artisan-made gifts showcasing Malaysian culture and creativity. We empower local artisans, preserve traditional craftsmanship, and create meaningful gifting experiences where every gift has a Malaysian story and contributes to stronger, more sustainable communities.

Purpose Statement

To champion Malaysian artisans and communities by transforming gifting into a celebration of culture, craftsmanship, education, sustainability, and social impact.

Call To Action

“Bring Malaysia Home”

Core Values

  • Heritage: We honour and preserve Malaysia’s diverse cultural traditions, crafts, and stories.
  • Authenticity: We champion genuine craftsmanship and the unique stories behind every artisan-made product.
  • Community: We believe in creating opportunities that support artisans, families, students, and local communities.
  • Sustainability: We are committed to responsible practices that benefit people, communities, and the environment.
  • Education: We share practical business management and marketing practices with entrepreneurs and students.
  • Collaboration: We believe meaningful impact is achieved through partnerships and collective action.

Sustainability Pledge

At Artisans Haven, we are committed to supporting sustainable livelihoods, preserving Malaysian craftsmanship, sharing business management & marketing practices that benefit people, communities, and the environment. We strive to ensure that every gift has a positive impact and a Malaysian story worth sharing.

Our Sustainability Commitments

  • Support local artisans, makers, and community enterprises.
  • Champion sustainable livelihoods through fair partnerships.
  • Preserve traditional craftsmanship and cultural heritage.
  • Reduce environmental impact through responsible sourcing and operations.
  • Educate communities and future generations on sustainability and cultural preservation.

Eco-Friendly Packaging Commitment

At Artisans Haven, we believe beautiful gifts should not come at the expense of the environment. We are committed to continuously adopting eco-friendly packaging solutions that reduce waste, encourage reuse, and support a more sustainable future.

Our Packaging Principles:

  • Reduce Waste
  • Minimise unnecessary packaging materials and excess filler wherever possible.
  • Prioritise recyclable, biodegradable, reused, or responsibly sourced packaging materials.
  • Encourage Reusability
  • Support Local Suppliers
  • Continuously Improve

Community, Education & Impact Commitment

Beyond supporting artisans, we are committed to creating opportunities for cultural education, skills development, and meaningful collaboration that ensure Malaysia’s rich traditions continue to thrive for generations to come.

Our Commitment:

  • Empower Local Artisans
  • Provide sustainable market access, fair opportunities, and partnerships that enable Malaysian artisans and makers to grow and prosper.
  • Support workshops, demonstrations, storytelling sessions, exhibitions, and learning experiences that deepen appreciation for local craftsmanship and heritage.
  • Create opportunities for rural communities, women-led enterprises, social enterprises, indigenous artisans, and emerging creators to participate in the creative economy.
  • Showcase how culture, creativity, business, and social responsibility can work together to create meaningful impact.

Collaborations

We believe meaningful impact is created through collaboration. We actively seek partnerships with educational institutions, community organisations, social enterprises, artisan networks, and government bodies that share our commitment to cultural preservation, sustainability, education, and community empowerment.

We partnered with organisations aligned with our mission of celebrating Malaysian heritage, empowering artisans, and promoting sustainable practices. Initiatives include:

  • Artisan demonstrations
  • Competitions
  • Entrepreneurship development programmes
  • Community engagement initiatives
  • Cultural exhibitions and showcases

Building Long Term Value

Consistently breakeven (as our mandate is not for profits)

✅ Recurring revenue (shop leases, repeat buyers, referrals)

✅ Strong brand reputation

✅ Low dependence on the owner

✅ Diversified customers (shop walk in, online, corporate buyers)

✅ Scalable systems and processes (automated via Storehub)

✅ High customer retention

✅ Intellectual property or unique advantage

Cinta Kita Malaysia

Launched in conjunction with Merdeka Day and Malaysia Day 2026 expressing the unity in spirit for our country.

Recorded by 6 super talented students.

https://www.instagram.com/reel/DcQfsd1Bjb7

[Chorus]

Cinta kita Malaysia, satu rasa

Cinta kita Malaysia, satu jiwa

Cinta kita Malaysia, selamanya

Cinta kita Malaysia, oh Malaysia oh

Oh woah, oh woah, oh woah oh

[Verse]

Pagi datang bawa harapan

Langkah kecil jadi perjalanan

Senyum kita jadi kekuatan

Bersama hadapi cabaran

Dari kota sampai desa

Nada sama dalam suara

Walau berbeza warna dan rupa

Hati tetap satu cinta

In Other Words